Recent News & Notices

The Angelina & Neches River Authority will conduct a public meeting on Tuesday, August 17, 2021, at the Lottie & Arthur Temple Civic Center located 601 Dennis Street, Diboll, Texas from 5:30 PM to 7:30 p.m. The purpose of the meeting is to present information regarding the Transfer of Assets of the Prairie Grove Water System to the Angelina & Neches River Authority, the status of current water system operations and to solicit public input potential water system improvements. This meeting is open to the public and there will be a formal presentation made with an open house style format for viewing maps and other drawings of potential project elements. Staff members of the Angelina & Neches River Authority will be on hand to receive questions at the meeting.

Prairie Grove Utilities is now offering an alert notification service to all of its water customers.  This service will allow customers to be notified by text message of important information pertaining to the water system.  Types of alerts that will be sent using this service include, but are not limited to, boil water notices, scheduled maintenance or repair activities, water conservation notices, and any other situations that might result in interruption of service.  Customers can register for this service at no additional cost and it can be canceled at anytime; however, standard cellular message and data rates from your service provider may apply. To sign up for these alert notifications, text ” PGU ” to (800) 282-5634.

The following customer notices are required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. These customer notices have also been mailed directly to every active water customer of the WSC. Customer Notice – TTHM Violations 2021-07-16

The Angelina & Neches River Authority has submitted an application with the Public Utility Commission of Texas (Commission) to amend uncertificated area to CCN No. 12303 and to purchase all of the water facilities and to transfer water certificated service area under CCN No. 10407 in Angelina County, TX from Prairie Grove Water Supply Corporation. Click here for the official notice and maps

On Monday, April 19, 2021, the Texas Commission on Environmental Quality (TCEQ) required the Prairie Grove WSC public water system (PWS ID Number 0030027) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes. Prairie Grove WSC has taken the necessary corrective actions to restore the quality of the water distributed by Prairie Grove WSC used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of April 20, 2021. If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634. If a customer wishes to contact TCEQ, they may call (512) 239-4691.

Due to a mechanical malfunction that resulted in low water pressures, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove WSC public water system (PWS ID Number 0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions. To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes. When it is no longer necessary to boil the water, Prairie Grove WSC officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove WSC will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice. If you have questions regarding this matter you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634. If you wish to contact TCEQ, you may call 512-239-4691.

The Prairie Grove WSC remains under enforcement for violations relating to operational and monitoring activities dating back to 2010. The Angelina & Neches River Authority is working with the Texas Commission on Environmental Quality (TCEQ) to resolve these non-compliances. The following customer notices are required by the TCEQ as a result of the non-compliances associated with Chemical Monitoring, Disinfectant Level Quarterly Operating Reports (DLQOR), and Disinfection Byproducts Monitoring. These customer notices have also been mailed directly to every active water customer of the WSC. Customer Notice – Chemical Monitoring 2021-04-12 Customer Notice – Disinfectant Level Quarterly Operating Report (DLQOR) 2021-04-12 Customer Notice – TTHM Violations 2021-04-12

As of March 2, 2021, Emergency operations due to Winter Storm Uri have been suspended. The Prairie Grove Water System is now operating under normal operating procedures. The Emergency Operations Notice was originally issued on February 16, 2021. Water demand has returned to normal levels, the ground water storage tanks have filled, and necessary repairs have been made, all of which has stabilized the system. Manual shutdowns of the water system which were conducted over the past few weeks are no longer needed and have been discontinued. Customers should now experience normal, uninterrupted water delivery service.