July 24, 2022
To: Prairie Grove Utilities Customers (Public Water System ID # 0030027)
Subject: BOIL WATER NOTIFICATION
Due to low water pressures, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove Utilities public water system (PWS ID Number 0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Prairie Grove Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
If you have questions regarding this matter you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call 512-239-4691.
All Prairie Grove Utilities customers:
Operations crews have been routinely monitoring the water system. Continued high demand on the water system has depleted the water storage capacity to approximately 55%.
We are asking all PGU customers to continue to conserve water and discontinue all non-essential water use, which includes irrigation for landscaping (lawns, trees, flowerbeds, etc.), washing vehicles, washing buildings or driveways, filling or maintaining swimming pools, and water for decorative fountains or ponds (a full list of non-essential water use activities can be found on page 3 of the ANRA Drought Contingency Plan).
If high demand continues and water storage drops below 30% capacity, it may become necessary to turn off the water system for a period of time in order to maintain the water treatment system and replenish water storage capacities.
We will notify Prairie Grove Utilities customers in advance if the water system will need to be shut down as well as the anticipated duration.
Please contact our office if you have any questions.
ANRA has officially implemented Stage 1 of our Drought Contingency Plan for Prairie Grove Utilities. In order to keep the system in good working order, we implore all customers to please conserve water. We are asking the public to voluntarily discontinue all unnecessary outdoor water consumption, which includes activities such as filling swimming pools and watering lawns. ANRA’s Drought Contingency Plan can be found on our website at this link: https://test.anra.org/resources/drought_contingency_plan.html
Prairie Grove Water Customers – as a result of high temperatures and lack of rainfall for our area, the Prairie Grove water system is experiencing an increased demand on water usage. The water system has been operating around the clock to keep up with demand but it has not been able to completely replenish itself. Therefore, water system officials are asking all Prairie Grove water customers to conserve water usage for the next 48 hours to allow the water system to replenish itself. We appreciate your patience and understanding. If you have any questions regarding this matter, please feel free to contact our office at (936) 632-7795.
Notice of upcoming Holmwood Utilities repair activities:
ANRA personnel will be working on a scheduled construction activity on 7/14/2022 to repair a water leak located near Birch St between Oakwood Dr and Lake Dr. During this time, you may temporarily experience lower than normal water pressures. We apologize for any inconvenience and thank you for your patience as we make these repairs.
If you have any questions, please contact us:
1-800-282-5634
info@anra.org
The following customer notices are required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. These customer notices have also been mailed directly to every active water customer of the utility.
The leak has been repaired. Crews are now flushing all the lines.
Boil water notice remains in effect until the water has been tested.
Obviously this repair took longer than we anticipated. We appreciate your patience and understanding as our crews worked into the evening on this repair.
If you have any questions, please contact us:
1-800-282-5634
info@anra.org
Notice of upcoming Holmwood Utilities repair activities:
ANRA staff has been made aware of a severe leak on a water main in the Holmwood subdivision and will be working on the repair on Tuesday, June 7, 2022. During this time, Holmwood Utilities customers may experience temporary lower than normal water pressures. We apologize for any inconvenience. Another notification will be provided when the repairs are complete.
If you have any questions, please contact us:
1-800-282-5634
info@anra.org
To: Holmwood Utilities Customers (Public Water System ID # 1210020)
Subject: BOIL WATER NOTIFICATION
Due to low water pressures resulting from a water main leak, the Texas Commission on Environmental Quality (TCEQ) has required the Holmwood Utilities public water system (PWS ID Number 1210020) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Holmwood Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Holmwood Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
If you have questions regarding this matter you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call 512-239-4691.
To: Holmwood Utilities Customers (Public Water System ID # 1210020)
Subject: BOIL WATER NOTICE RESCINDED
On , June 7, 2022 , the Texas Commission on Environmental Quality (TCEQ) required the Holmwood Utilities public water system (PWS ID Number 1210020) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Holmwood Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Holmwood Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of June 8, 2022 .
If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If a customer wishes to contact TCEQ, they may call (512) 239-4691.