To: Holmwood Utilities Customers (Public Water System ID # 1210020)
Subject: BOIL WATER NOTICE RESCINDED
On Monday, December 13, 2021, the Texas Commission on Environmental Quality (TCEQ) required the Holmwood Utilities public water system (PWS ID Number 1210020) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Holmwood Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Holmwood Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of December 15, 2021.
If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If a customer wishes to contact TCEQ, they may call (512) 239-4691.
To: Holmwood Utilities Customers (Public Water System ID # 1210020)
Subject: BOIL WATER NOTIFICATION
Due to scheduled construction activities that resulted in low water pressures , the Texas Commission on Environmental Quality (TCEQ) has required the Holmwood Utilities public water system (PWS ID Number 1210020) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Holmwood Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Holmwood Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
If you have questions regarding this matter you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call 512-239-4691.
The scheduled construction activity for Holmwood Utilities ran into a small weather related delay last week. The project will be complete by today, December 13, 2021. You may experience lower than normal water pressures as well as intermittent water outages that may require boil water notices. We apologize for the inconvenience.
If you have any questions, please contact us:
1-800-282-5634
info@anra.org
To: Holmwood Utilities Customers (Public Water System ID # 1210020)
Subject: BOIL WATER NOTICE RESCINDED
On Tuesday, December 7, 2021, the Texas Commission on Environmental Quality (TCEQ) required the Holmwood Utilities public water system (PWS ID Number 1210020) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Holmwood Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Holmwood Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of December 8, 2021.
If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If a customer wishes to contact TCEQ, they may call (512) 239-4691.
To: Holmwood Utilities Customers (Public Water System ID # 1210020)
Subject: BOIL WATER NOTIFICATION
Due to scheduled construction activities that resulted in low water pressures , the Texas Commission on Environmental Quality (TCEQ) has required the Holmwood Utilities public water system (PWS ID Number 1210020) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Holmwood Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Holmwood Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
If you have questions regarding this matter you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call 512-239-4691.
Angelina & Neches River Authority personnel will be performing scheduled construction activities on the water distribution system near the water treatment plant beginning December 6, 2021 with an anticipated completion date of December 10, 2021.
During this time, you may experience lower than normal water pressures as well as intermittent water outages that may require boil water notices. Please be aware that these inconveniences will only be temporary and are normal occurrences for a project of this nature.
Operations staff will work diligently to minimize these occurrences and restore water to customers as quickly as possible. We apologize for the inconvenience and thank you for your patience during this time.
If you have any questions, please contact us:
1-800-282-5634
info@anra.org
On Monday, August 9, 2021, the Texas Commission on Environmental Quality (TCEQ) required the Holmwood Utilities public water system (PWS ID Number 1210020) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Holmwood Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Holmwood Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of August 11, 2021.
If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If a customer wishes to contact TCEQ, they may call (512) 239-4691.
Update 5pm:
Repairs have been completed and we have begun re-pressurizing the system. You should begin seeing an increase in water pressure soon if you have not already. The boil water notice remains in effect until we can verify the safety of the water.
Update 3pm:
The break in the water main has been located, and repairs are in progress. We anticipate service restoration before 6pm.
Original post:
On the morning of August 9th at approximately 8:30am, a water main break caused the Holmwood Utilities Water System to dewater. Crews are in route to investigate the cause of the issue and begin whatever repairs are needed.
A boil water notice has been issued (see the post below this one), and will remain in effect until service can be fully restored and we can ensure that the water is safe for human consumption.
We will provide updates here, on our social media page, and through our text messaging notification system (see second post below this one) as we know more.
Thank you for your patience and understanding as we make the necessary repairs.
To: Holmwood Utilities Customers (Public Water System ID # 1210020)
Subject: BOIL WATER NOTIFICATION
Due to a water main break that resulted in low water pressures , the Texas Commission on Environmental Quality (TCEQ) has required the Holmwood Utilities public water system (PWS ID Number 1210020) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Holmwood Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Holmwood Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
If you have questions regarding this matter you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call 512-239-4691.
Holmwood Utilities is now offering an alert notification service to all of its water customers. This service will allow customers to be notified by text message of important information pertaining to the water system. Types of alerts that will be sent using this service include, but are not limited to, boil water notices, scheduled maintenance or repair activities, water conservation notices, and any other situations that might result in interruption of service. Customers can register for this service at no additional cost and it can be canceled at anytime; however, standard cellular message and data rates from your service provider may apply.
To sign up for these alert notifications, text ” HMU ” to (800) 282-5634.